FAQ's
FAQ
Payment
We accept payments through PayPal and Paymentwall(credit card).
Shipping
US ORDER - USPS FIRST CLASS MAIL
Domestic service usually takes 2~6 calendar days but it could up to more than 10 days.
WORLDWIDE SHIPPING
We ship worldwide, rates available at checkout. It usually takes 15~21 calendar days but it could take up to more than 40 days.
AVAILABLE REGION:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Russia, Australia, Japan, Malaysia, Singapore, Taiwan
SHIPPING COSTS
Shipping costs will vary depending on weight and region. Costs will be calculated upon checkout.
· For U.S. orders, all orders $50+ will get free standard shipping.
· For International orders, all orders $150+, will get free standard shipping.
Returns & Refunds
RETURNS
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund, excluding fees related to shipping, to your PayPal account.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
More Info
For Customer support, General/Product inquiries or just to say hello:
hello@outinco.comFor
Shipping/order inquiries:
support@repbeauty.comWe look forward to hearing from you!